Closeout Workflow
Welcome to the Closeout Workflow SOP Template Library for Roof Repair (Commercial) roofing projects. Access free, expertly crafted Standard Operating Procedures for the closeout phase of your Roof Repair (Commercial) projects. Our templates cover final inspections, documentation, and client handover, ensuring a smooth and thorough project completion. Download our templates today to streamline your closeout process and leave a lasting positive impression.
Schedule final walkthrough with the client and project manager
Step 1: Coordinate Final Walkthrough Date
- Communicate with the client and project manager to agree on a date and time for the final walkthrough
- Send calendar invitations to confirm the schedule
Step 2: Prepare Walkthrough Checklist
- Create a checklist of key areas and tasks to review during the final walkthrough
- Include items related to quality, safety, and functionality
Step 3: Review Project Documentation
- Organize all relevant project documentation, including inspection reports and client communications
- Ensure documents are ready for reference during the walkthrough
Step 4: Conduct a Pre-Walkthrough Inspection
- Perform a pre-walkthrough inspection with the project team to identify any last-minute issues
- Address any concerns before the client arrives
Step 5: Confirm Final Walkthrough Agenda
- Review the final walkthrough agenda with the project manager
- Ensure that all key topics and areas are covered in the agenda
Step 6: Communicate Walkthrough Plan to Client
- Provide the client with an overview of the walkthrough plan
- Confirm the clients understanding and agreement with the agenda
Step 7: Reconfirm Final Walkthrough Schedule
- Send a reminder to the client and project manager one day before the walkthrough
- Reconfirm the date, time, and meeting location
Conduct final inspection to ensure all roofing work is completed to client's satisfaction
Step 1: Review Project Scope and Punch List
- Revisit the original project scope and punch list to identify key areas for final inspection
- Note any items flagged by the client or project manager
Step 2: Inspect Roofing Work for Quality
- Inspect all roofing work in detail to confirm that it meets quality standards and project specifications
- Check for any defects or issues in the installation
Step 3: Verify Functionality of Key Roofing Elements
- Test key roofing elements such as drainage systems, flashing, and penetrations
- Confirm that all elements are functioning correctly
Step 4: Review Safety and Compliance Measures
- Verify that all safety measures and compliance requirements have been met
- Check that all final safety protocols are documented
Step 5: Discuss Final Inspection Findings with Client
- Present the findings of the final inspection to the client
- Address any questions or concerns raised by the client
Step 6: Confirm Client Satisfaction
- Ask the client to confirm their satisfaction with the completed roofing work
- Provide them with the opportunity to request final adjustments
Step 7: Document Final Inspection Results
- Record the results of the final inspection in project documentation
- File a copy of the final inspection report for future reference
Address any last-minute concerns or issues raised by the client
Step 1: Schedule a Meeting with the Client
- Arrange a meeting or call with the client to discuss any last-minute concerns
- Confirm the meeting time and location with the client in advance
Step 2: Listen to Client's Concerns
- Allow the client to express any final issues, concerns, or suggestions
- Take detailed notes to ensure each concern is clearly understood
Step 3: Assess the Client's Concerns
- Assess the validity and impact of the clients concerns
- Determine if the issues are related to quality, functionality, or safety
Step 4: Develop a Plan of Action
- Develop a specific plan to address each concern raised by the client
- Prioritize urgent issues and allocate resources accordingly
Step 5: Communicate the Plan to the Client
- Present the plan of action to the client for approval
- Provide clear explanations and timelines for resolving each concern
Step 6: Implement the Action Plan
- Assign tasks to relevant team members or subcontractors to address the clients concerns
- Confirm that all corrective actions are completed promptly
Step 7: Follow Up with Client for Confirmation
- Follow up with the client to confirm that their concerns have been fully addressed
- Document the clients satisfaction with the final results
Complete all remaining documentation and paperwork for roofing work
Step 1: Gather Project Documentation
- Collect all relevant project documentation including inspection reports punch lists change orders and progress reports
- Ensure all documents are complete and organized
Step 2: Review Documentation for Completeness
- Check each document to ensure it is complete and accurately reflects the roofing work performed
- Address any missing information or discrepancies
Step 3: Prepare Final Report
- Create a comprehensive final report summarizing the roofing work completed
- Include key details such as project scope timeline materials used and any issues encountered and resolved
Step 4: Update Project Management System
- Enter all final documentation and information into the project management system
- Ensure the system is up-to-date with accurate and complete records
Step 5: Compile Supporting Documents
- Compile all supporting documents required for project closeout such as permits inspection certificates and compliance reports
- Ensure these documents are readily accessible and organized
Step 6: Review with Project Manager
- Discuss the final documentation with the project manager to ensure all items are accurately documented
- Make any necessary adjustments based on their feedback
Step 7: Prepare Document Packet for GC
- Assemble a document packet for the GC including the final report and all supporting documents
- Ensure the packet is clearly labeled and organized for easy review
Ensure all warranties and manuals related to roofing are compiled and provided to the client
Step 1: Collect Manufacturer Warranties
- Collect all manufacturer warranties for roofing materials, such as shingles, flashing, and underlayment
- Confirm that each warranty includes coverage details and expiration dates
Step 2: Compile Contractor Warranties
- Compile any contractor-provided warranties for workmanship and labor
- Specify the duration and coverage of each warranty in a summary document
Step 3: Gather Product Manuals and Instructions
- Gather product manuals and installation instructions for key roofing components
- Include safety guidelines and maintenance recommendations
Step 4: Organize Warranties and Manuals
- Organize all warranties and manuals into a client package
- Ensure that the package is clearly labeled and easy to navigate
Step 5: Review Warranty Information with Client
- Schedule a meeting or call with the client to review the warranties and manuals
- Explain coverage details and how to file a warranty claim if needed
Step 6: Provide Digital and Physical Copies to Client
- Provide the client with both digital and physical copies of all warranties and manuals
- Confirm receipt and ensure the client understands how to access and use the information
Step 7: Document Warranty Transfer (if applicable)
- Document the transfer of any transferable warranties to the client
- Obtain the clients acknowledgment of the transfer in writing
Obtain final approvals and sign-offs from relevant authorities for roofing work
Step 1: Obtain Written Approvals
- Once the inspections are successfully completed obtain written approvals and sign-offs from the relevant authorities
- Ensure the approvals are clearly documented and include any conditions or notes provided by the inspectors
Step 2: Document Approvals
- Record the details of the final approvals and sign-offs in your project management system
- Include copies of the written approvals and any related documentation
Step 3: Inform Project Team
- Notify the Project Manager and other relevant internal stakeholders that the final approvals and sign-offs have been obtained
- Provide any necessary instructions for accessing and reviewing the documentation
Step 4: Store Approvals Securely
- Ensure copies of all final approvals and sign-offs are securely stored in the project records
- Maintain easy access to these documents for future reference or audits
Remove all roofing equipment and clean up the site
Step 1: Plan Equipment Removal
- Create a detailed plan for removing all roofing equipment from the site
- Identify the order in which equipment will be dismantled and removed ensuring minimal disruption to the site
Step 2: Coordinate with Roofing Crew
- Inform the roofing crew of the schedule for equipment removal and site cleanup
- Ensure everyone understands their responsibilities and the timeline for completion
Step 3: Gather Cleanup Supplies
- Collect all necessary cleanup supplies such as brooms shovels trash bags and dumpsters
- Ensure you have access to safety equipment such as gloves and safety glasses
Step 4: Dismantle Roofing Equipment
- Safely dismantle and remove all roofing equipment such as ladders scaffolding and safety barriers
- Ensure equipment is cleaned inspected and prepared for transport
Step 5: Transport Equipment
- Inspect each piece of safety equipment for any signs of wear damage or malfunction
- Ensure all equipment is in good condition and safe to use
Step 6: Remove Roofing Debris
- Safely dismantle and remove all safety equipment from the site
- Ensure fall protection systems safety barriers and other equipment are carefully taken down and packed
Step 7: Dispose of Waste Properly
- Arrange transportation for all safety equipment back to the storage facility
- Ensure all equipment is securely loaded and transported safely
Step 8: Inspect Site for Completeness
Step 9: Document Cleanup
Step 10: Communicate Completion
Perform a final safety check and remove all safety equipment
Step 1: Prepare Safety Checklist
- Create a comprehensive checklist covering all safety equipment and measures that need to be inspected and removed
- Ensure the checklist includes items such as fall protection systems safety barriers and PPE
Step 2: Gather Safety Inspection Tools
- Collect all necessary tools and equipment needed for the safety inspection such as a notepad camera and PPE
- Ensure everything is in good working condition
Step 3: Conduct Safety Inspection
- Perform a thorough inspection of the roofing site to ensure all safety measures are still in place and functioning correctly
- Check fall protection systems safety barriers and any other safety equipment used during the project
Step 4: Document Findings
- Record detailed notes and take photographs of the current state of all safety equipment
- Use the safety checklist to ensure all aspects are covered
Step 5: Verify Equipment Condition
- Encourage team members to share their experiences and identify what went well during the project
- Document the successful aspects and strategies that can be applied to future projects
Step 6: Dismantle Safety Systems
- Review any challenges or issues encountered during the project
- Identify the root causes and discuss how they were addressed and resolved
Step 7: Transport Safety Equipment
- Solicit feedback from the team on the overall project process including communication resource allocation and support
- Use this feedback to identify areas for improvement
Step 8: Dispose of Damaged Equipment
Step 9: Store Equipment Securely
Step 10: Record Safety Check Completion
Conduct a project debrief with the roofing team to review successes and areas for improvement
Step 1: Schedule Debrief Meeting
- Coordinate with the roofing team to schedule the project debrief meeting
- Confirm the date time and location for the meeting
Step 2: Prepare Meeting Agenda
- Create a detailed agenda for the debrief meeting covering key topics such as project successes challenges and lessons learned
- Share the agenda with the team ahead of the meeting to ensure everyone is prepared
Step 3: Gather Project Documentation
- Collect all relevant project documentation including final reports inspection records and feedback from the GC
- Ensure you have copies for reference during the meeting
Step 4: Conduct Debrief Meeting
- Hold the project debrief meeting with the roofing team
- Discuss the project from start to finish highlighting key achievements and areas for improvement
Step 5: Identify Successes
- Log in to Subtrak and navigate to the project management section
- Upload all collected project documents to the appropriate project folder in Subtrak Ensure each document is correctly labeled and organized
Step 6: Discuss Challenges
- Review all uploaded documents in Subtrak to ensure they are accurate and complete
- Correct any errors or omissions before finalizing the records
Step 7: Gather Feedback
- Create a backup of all digital files on an external hard drive or cloud storage service
- Ensure the backup is secure and easily accessible
Step 8: Document Lessons Learned
Step 9: Develop Action Plan
Step 10: Share Debrief Outcomes
Archive all project documents and records related to roofing work
Step 1: Gather Project Documents
- Collect all relevant project documents including contracts permits inspection reports punch lists warranties and final approvals
- Ensure all documents are complete and organized
Step 2: Review Documentation for Completeness
- Check each document to ensure it is complete and accurately reflects the roofing work performed
- Address any missing information or discrepancies
Step 3: Digitize Physical Documents
- Scan any physical documents to create digital copies
- Ensure all scanned documents are clear and legible
Step 4: Organize Digital Files
- Create a structured folder system on your computer or cloud storage to organize the digital copies of all project documents
- Label each folder and document clearly for easy access
Step 5: Upload Documents to Subtrak
- Submit the final invoice to the project manager or financial team for approval
- Confirm that all approvals are obtained before sending the invoice to the client
Step 6: Verify Document Accuracy
- Send the final invoice to the client, along with any necessary supporting documentation
- Confirm receipt of the invoice with the client
Step 7: Backup Digital Files
- Record the completion of all financial transactions in the project records
- File copies of all invoices, receipts, and approvals for reference
Step 8: Store Physical Copies Securely
Step 9: Record Archiving Completion
Step 10: Communicate Completion to Team
Ensure all financials are settled and final invoices for roofing work are sent to the client
Step 1: Review Project Financials
- Review all financial records related to the roofing project, including purchase orders, subcontractor payments, and change orders
- Verify that all records are accurate and complete
Step 2: Confirm All Payments to Subcontractors
- Confirm that all payments to subcontractors have been processed and settled
- Obtain receipts or confirmations of payment for project records
Step 3: Verify Material and Equipment Costs
- Cross-check the costs of all materials and equipment used in the roofing project
- Confirm that all costs align with the project budget
Step 4: Prepare Final Invoice for Client
- Prepare a final invoice for the client, detailing all costs and charges related to the roofing work
- Include a breakdown of costs for transparency
Step 5: Obtain Approval for Final Invoice
- Review the closeout package with the client during the final meeting
- Address any questions or concerns they may have about the documents
Step 6: Send Final Invoice to Client
- Request the clients acknowledgment of the closeout package and final invoice
- Obtain their signature or email confirmation for documentation
Step 7: Document Financial Completion
- Document the completion of the closeout process in project records
- File a copy of the signed closeout package for future reference
Prepare and submit final invoice and closeout documents to the client
Step 1: Gather Closeout Documents
- Gather all closeout documents required for the roofing project, including warranties, maintenance manuals, and final inspection reports
- Ensure all documents are up-to-date and signed as needed
Step 2: Prepare Final Project Summary
- Create a final project summary for the client, detailing the scope of work, key milestones, and accomplishments
- Include a brief overview of project challenges and resolutions
Step 3: Organize Closeout Package for Client
- Organize the closeout documents and final project summary into a client package
- Ensure that all documents are clearly labeled and easy to navigate
Step 4: Schedule a Final Meeting with the Client
- Arrange a final meeting with the client to present the closeout package
- Confirm the date, time, and location with the client
Step 5: Present Closeout Package to Client
Step 6: Obtain Client Acknowledgment of Closeout
Step 7: Record Completion of Closeout Process
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